Frequently asked questions

  1. Can I return an opened package?

    Yes. Opened packages have the same terms of return as the new, unopened ones.

  2. Is the 14-day return rule valid for the opened packages?

    Yes. Opened packages have the 14-day return rule applied. When returning, the garment must be in the same state as in the delivery. It must not been worn, it must not have stains and it mustn't be torn. The label of the garment must be untouched. The garment must be returned in the original package.