Return Policy

Terms and Durations

You have the right to return the goods within 14 days of receiving. To do that purpose, you can contact us either by phone or e-mail listed in the Contact Us page. All returns of goods are at the customer's expense besides the goods that happened to be defective. We carefully inspect and photograph each item that we send, but in the event that we have missed a particular detail or damage has occurred in transit, we accept liability and will reimburse the delivery costs. For refunds we will use the same method (credit card or cash on delivery) as used for purchase, unless you specify another method. Refunds will be made within 14 days upon us receiving the goods or upon acquiring a proof that you have sent them to us, in accordance with European law.

Goods with no-return policy

The Customer has no right to withdraw from the Contract in the following cases:

  1. for the delivery of goods made to the Customer's order or in accordance with his/her individual requirements;
  2. in the case of delivery of sealed goods which are unsealed after delivery and cannot be returned for reasons of hygiene or health protection;